Reports
What AI Can Do For Enterprise
This whitepaper explores the benefits of AI to enhancing customer experience, effectively managing risk and compliance and improving operational efficiency across a range of industries.
How Chatbots Are Revolutionising Customer Experience
This whitepaper explores the role of the chatbot and the impact it has and is expected to have on our customer experience.
How to Create Personalisation in the Age of the Customer
Personalisation has become an increasingly important feature of customer experience because its cuts through the noise and lets your customers know you are paying attention to them. This report examines personalisation through the use of data, technology and offers creative examples.
FPSO Projects in the Pipeline
A report on the global FPSO market focusing on regional projects and updates.
The FPSO Contractors Guidebook
What are the strengths and benefits of each FPSO contractor? What are their operational uptimes, track records and projects like? What different execution models do they look at? This is an essential easy-to-digest guide to some of the biggest FPSO contractors.
Chatbots 2.0: What’s New For 2019 and Beyond
This report explores how advancing chatbot technology will improve customer experience, how they will drive business efficiency forward and how we drive value from their continuous improvement.