Articles
When RPA Meets AI
As RPA becomes more widespread, early adopters are looking towards the next phase of the intelligent automation journey; cognitive. But just what does cognitive mean and how should it be approached?
Why Improved Employee Experience Means Greater ROI
A positive employee experience leads to better business growth and is essential for companies to compete in the current climate.
Bots and Brains
While some finessing is still required, the chatbots’ goal to make the customer’s life easier is coming on in leaps and bounds as they begin to revolutionise customer experience. This article explores three smart things chatbots can do.
How to Facilitate Collaboration in Today’s Digital Workplace
This article explores how businesses can successfully facilitate collaboration and engage the multigenerational and contracted workforce through the technologies that can make it happen.
Doing it Your Way
With the advance of technology and our shifting customer behaviours, how will self-service shape up in the years to come? This article explores how companies can adopt it to improve their customer service and bottom line.
Why Small Satellites are the Smartphones of the Skies
There is a growing trend of visionaries who are spearheading a new space race. But unlike its predecessors, this race is focused on commercial rather than military technologies.
5 Ways AI Can Transform Patient Experience
At almost every stage of a patient’s health care journey AI has the power to be a disruptive force for good. Discover 5 ways it can transform patient experience.
Distance Learning Highlights
As the global pandemic continues International School Basel had a few periods of distance learning. This video collates some of the highlights from the February period.